Terms of Service

These Terms of Service are an agreement between you and Ampere Intelligence, Inc. governing your access to and use of Ampere, available at https://ampere.app, including the Ampere Catalog, Joule, websites, applications, APIs, workflows, agents, support, and related services.

By creating an account, accessing the services, or using the services on behalf of an organization, you agree to these Terms. If you use the services for an organization, you represent that you have authority to bind that organization, and references to you include that organization.

The services are intended for business and professional use by companies, teams, founders, marketers, and other professional users, and are not intended for personal, family, or household use.

You must be at least 18 years old and able to form a binding contract to use the services. You are responsible for the accuracy of account information, the security of credentials, and all activity under your account or organization workspace.

• Organization owners and admins are responsible for inviting users, assigning roles, managing billing access, and removing access when it is no longer appropriate.
• You must promptly tell Ampere if you believe an account, API key, OAuth grant, or other credential has been compromised.
• You may not share accounts in a way that avoids usage limits, billing, security controls, or plan restrictions.

Ampere provides AI marketing software for teams. Catalog primitives are curated tools, workflows, and agents that users run on demand. Joule is an AI marketing agent that can work through multi-step tasks, use tools, create or edit files, and operate inside a sandboxed computer environment.

Joule may take Actions at your direction, including reading files, generating content, using connected services, preparing drafts, calling third-party APIs, or exporting materials. You remain responsible for instructions you provide, permissions you grant, and Actions taken for your account or organization.

You may use the services only in compliance with these Terms, applicable law, and any policies or product limits Ampere provides. You may not use the services to create, upload, process, or distribute content or instructions that are unlawful, abusive, deceptive, infringing, harmful, or intended to bypass safety or security controls.

• Do not use the services to violate intellectual property, privacy, publicity, export-control, sanctions, anti-spam, or consumer-protection laws.
• Do not attempt to reverse engineer, disrupt, scrape, overload, probe, or gain unauthorized access to the services or any connected system.
• Do not submit malware, secrets you are not authorized to use, regulated data you are not permitted to process, or content intended to harm people or systems.
• Do not misrepresent AI-generated content, impersonate others, or publish outputs without appropriate review, rights, disclosures, and approvals.

You may submit prompts, instructions, uploads, brand materials, knowledge base documents, integration data, chat content, and other materials to the services. You are responsible for having the rights and permissions needed to submit that content and to use any resulting outputs.

As between you and Ampere, you retain rights you have in your inputs. To the extent permitted by law and subject to third-party rights, Ampere assigns to you any rights it has in outputs generated for you by the services. You grant Ampere a limited license to host, process, transmit, display, and use your inputs and outputs as needed to provide, secure, support, improve, and enforce the services.

AI outputs can be inaccurate, incomplete, offensive, non-unique, or unsuitable for your intended use. You are responsible for reviewing outputs before relying on them, publishing them, sending them to customers, making business decisions from them, or claiming ownership in them.

The services may route tasks through third-party model providers, infrastructure providers, payment processors, OAuth providers, integrations, and user-directed connected accounts. Examples may include OpenAI, Anthropic, Fal, Replicate, Supabase, AWS, Stripe, Inngest, Upstash, Daytona, E2B, Nango, Langfuse, Sentry, and similar providers as Ampere's services evolve.

By using the services, you authorize Ampere to transmit prompts, files, instructions, outputs, account data, integration data, and other information you provide to third-party services as needed to provide, secure, support, analyze, bill for, and improve the services. Third-party services may be subject to their own terms, privacy notices, usage policies, rate limits, availability, and content rules.

Ampere is not responsible for third-party services outside Ampere's control, including their independent processing, storage, security, availability, or use of data, to the fullest extent permitted by law. You are responsible for complying with third-party terms that apply to your use or connected accounts.

Joule may use sandboxed execution environments and connected integrations to complete tasks. A sandbox is an isolated runtime used to perform work without giving the agent unrestricted access to the host app. Connected accounts may include OAuth grants, API keys, or other credentials you authorize.

• You control which accounts and data you connect, and you are responsible for revoking access when it is no longer needed.
• You should review files, drafts, posts, campaign materials, and other outputs before publishing or sending them.
• You are responsible for Actions Joule takes at your direction, including Actions through connected third-party accounts.
• Ampere may suspend, limit, or refuse agent Actions that appear unsafe, unauthorized, unlawful, abusive, or inconsistent with these Terms.

Paid plans, subscriptions, credits, usage-based charges, top-ups, and auto-recharge features are described at purchase or inside the billing surfaces. You authorize Ampere and its payment processors to charge the payment methods associated with your account or organization for applicable fees, taxes, and usage.

Included credits are used before purchased credits. Included credits reset each billing period. Purchased credits from top-ups and auto-recharge roll over while your subscription remains active and currently expire 12 months after purchase. If credits are exhausted, new AI usage may pause until more credits are added or outstanding usage is settled.

Unless required by law or separately agreed in writing, fees, subscriptions, usage charges, purchased credits, and prepaid amounts are non-refundable. Cancellations stop future renewals but do not refund the current billing period. Refunds, disputes, chargebacks, or reversed payments may reduce available credits or create an outstanding balance that must be resolved before additional AI usage can continue.

Ampere does not directly use private customer inputs, outputs, files, chat history, knowledge base content, agent memory, or integration data to train Ampere models by default. Ampere may use aggregated or de-identified usage information and feedback you intentionally provide, such as ratings, written feedback, support requests, or similar materials, to improve product quality, workflows, prompts, evaluations, routing, safety, support, and reliability.

Some tasks are processed by third-party model providers, infrastructure providers, and integrations. By using the services, you authorize Ampere to transmit data you provide to those providers as needed to operate the services. Their handling of data is governed by Ampere's agreements with them and applicable provider terms, and Ampere is not responsible for independent third-party uses of data outside Ampere's control to the fullest extent permitted by law.

Ampere's handling of personal information is described in the Privacy Policy. The Privacy Policy explains how Ampere collects, uses, shares, and retains information across Catalog primitives, Joule, integrations, model providers, and support surfaces.

If you disclose confidential information through the services, Ampere will use it only as needed to provide, secure, support, and improve the services, or as otherwise permitted by these Terms, the Privacy Policy, or a separate written agreement.

Ampere and its licensors own the services, software, workflows, templates, interfaces, documentation, designs, systems, and other technology used to provide the services. These Terms do not grant you ownership of Ampere technology or any right to use Ampere's names, logos, trademarks, or branding except as expressly permitted.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the services except as allowed by law or by Ampere in writing.

Ampere may identify you or your organization as an Ampere customer and may use your name, logo, and trademarks in customer lists, websites, presentations, and marketing materials. You may opt out of this use by contacting Ampere, and Ampere will stop new public uses within a reasonable time after receiving the request.

You may stop using the services at any time. Ampere may suspend or terminate access, remove content, limit usage, or disable integrations if Ampere believes there is a security risk, nonpayment, violation of these Terms, legal requirement, or harm to users, third parties, or the services.

Termination does not relieve you of amounts owed, confidentiality obligations, responsibility for prior Actions, or provisions that by their nature should survive, including intellectual property, disclaimers, limits of liability, indemnification, dispute resolution, and payment obligations.

The services and outputs are provided as is and as available. To the fullest extent permitted by law, Ampere disclaims warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and uninterrupted or error-free operation.

The services do not provide legal, financial, medical, tax, compliance, or other professional advice. You are responsible for obtaining professional advice where appropriate and for independently reviewing AI-generated outputs.

To the fullest extent permitted by law, Ampere will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost goodwill, lost data, business interruption, or substitute services, even if Ampere has been advised of the possibility of those damages.

To the fullest extent permitted by law, Ampere's total liability for all claims relating to the services or these Terms will not exceed the amounts paid by you to Ampere for the services giving rise to the claim in the 12 months before the event giving rise to liability, or 100 U.S. dollars if you have not paid Ampere.

You will defend, indemnify, and hold harmless Ampere and its officers, directors, employees, contractors, affiliates, and agents from claims, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your content, your use of the services, your connected accounts, Actions taken at your direction, your violation of these Terms, or your violation of law or third-party rights.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Before starting a formal dispute, you and Ampere agree to try to resolve the dispute informally by contacting the other party and giving a reasonable opportunity to respond.

Except where applicable law requires otherwise, disputes relating to these Terms or the services will be brought exclusively in the state or federal courts located in Delaware, and each party consents to the personal jurisdiction and venue of those courts. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property, confidential information, security, or service integrity.

If you believe content available through the services infringes copyright, trademark, publicity, privacy, or other intellectual property or proprietary rights, send a notice to legal@ampere.app with your contact information, identification of the work or right at issue, identification of the material or activity you believe is infringing, and enough information for Ampere to evaluate the request.

Ampere may remove or disable access to content, limit use of the services, or terminate repeat infringers where appropriate. Submitting an IP complaint does not guarantee a particular action or create a duty for Ampere to monitor user content.

Ampere may update these Terms from time to time. If changes are material, Ampere will take reasonable steps to notify users, such as through the services, email, or an updated effective date. Continued use after changes take effect means you accept the updated Terms.

Ampere's legal name is Ampere Intelligence, Inc., and Ampere's mailing address is 1111B S Governors Ave # 48112, Dover, DE, 19904. Legal questions about these Terms may be sent to legal@ampere.app.